Labor Day Sale! Up to 50% Off Select Fixtures

Shipping Policy

 

What makes Fantasy Fixture better than a place like Home Depot? 
Here at Fantasy Fixture, we offer custom fixtures from our trusted manufacturers in the United States, Italy, Spain, France, Australia, and China. We work with them daily to create the best, unique fixtures that aren't found in similar stores. That's what makes shopping at Fantasy Fixture unique.
 
How long does it take to ship?
We offer Free 5-10 Day Shipping to all customers residing within the United States. All orders will be processed either same day or one day after if the order was placed after 5 p.m. PST. If the order is placed after 5 p.m. PST, it will be shipped via UPS or USPS the next day. 
 
What is your return policy?
We offer a 30 Day return window on select products. If you buy a 2 or 5 Year Extended Warranty, you'll be able to return your product or get a replacement in that timeframe. We also offer a 30 Day Money Back Guarantee on all orders. Just email us as info@fantasyfixture.com to get connected to a service representative.
 
What should I do if I provided the incorrect shipping details? 
If you notice that your shipping details are incorrect, please contact us the same day as your order is placed. Note that we are unable to allow any amendments to your order once your package has been processed. Should your parcel be returned to sender, we'll issue you a refund or order you a replacement fixture. If your order is delivered to the wrong address due to providing incorrect information we are not liable for reshipment or refund.
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